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Política de reembolso

RETURN POLICY

Thank you for shopping with us. We hope you are happy with your purchase, however, if you are not completely satisfied, you may return it to us for a full refund only. Certain items are not eligible for return. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please send an email to support@shopkeyelite.com for shipping instructions. 

 

REFUNDS

 After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

 

GIFT CARDS

Gift cards are non-refundable

        

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

support@shopkeyelite.com